Mobile / Slots
Your data on balaxsix stays under our direct management — from the moment you open an account to every transaction you make through OVO, DANA, or GoPay. This page explains exactly what we collect, how we use it, and the steps you can take to review or update your records at any time.
When you open an account on balaxsix, we collect the information you provide during registration — your name, contact details, and the payment method you connect, whether that is OVO, DANA, or GoPay. We also collect session data: the pages you visit, the games you open (including titles like Flores Fortune Reels or AduQ Online Room), and the device type you use to access the lobby. This data serves three purposes. First, it lets us run your account: process wallet top-ups, record your transaction history, and send you account-related notices. Second, it supports our security checks — we look at login patterns and flag activity that does not match your normal access path. Third, aggregate data (never individual records) helps us understand which game categories our Indonesia users explore most. We do not sell your personal information to third parties. Sharing happens only where required by applicable law or where you have given explicit consent. Availability of our service depends on local law and is accessible only in eligible regions. If you have questions about how your specific data is handled, the support contact details are in the section below.
OVO transaction records are stored at the account level. You can review your deposit and withdrawal history in the transaction tab after login.
DANA wallet activity linked to your account is logged per session. This record is available in your account dashboard and is not shared without your consent.
GoPay payments are recorded with a timestamp and amount. These records are retained for the period required by applicable regulation in eligible regions.
Your registration details — email, username, and linked payment method — are held in your account profile. You can request a correction through the support channel at any time.
This policy covers data that balaxsix collects directly through your account, your game sessions, and your payment activity. It does not extend to third-party services you reach from our pages — their own terms apply the moment you leave balaxsix.
Login sessions, device type, and IP data collected when you sign in. This data is used only for security verification and account management — not for marketing profiling.
Deposits and withdrawals processed through OVO, DANA, or GoPay are logged in your account wallet. These records stay within our platform and are not passed to payment providers beyond what is needed to complete the transfer.
Which game lobbies you open — slots, live tables, or titles like Crash Skyrise Arena — is recorded at session level. This is used to improve lobby navigation, not to build individual profiles for external use.
Any link that takes you outside balaxsix is outside this policy. Payment providers like OVO and DANA have their own privacy terms that govern data on their side of the transaction.
You have direct control over the personal data balaxsix holds for you. The most common actions — reviewing your records, correcting account details, and raising a privacy question — are all available without waiting for a support queue. Log in to your account and open the profile tab to see the information we hold. The transaction history tab shows every deposit and withdrawal linked to your OVO, DANA, or GoPay wallet. If anything there is incorrect, you can flag it directly through our live chat channel and we will review the record within the handling window shown in the support section. Requests to update contact details are processed through the account settings page; changes to linked payment methods follow the verification steps shown inside that flow. For questions about data retention or requests that go beyond self-service, reach our policy support contact listed below.
Open the account dashboard after login. Your profile data, linked payment methods, and full transaction history are visible there without needing to contact support.
Navigate to account settings to update your contact information or linked wallet. The fields and verification steps are shown on that page.
Use the live chat channel to flag a data concern. Describe the record in question and our team will pull the relevant log from our end.
For retention queries or formal data requests, contact us via the policy email listed in the support section. Include your registered account ID so we can locate your records quickly.
If your question is about a specific account record, a linked payment entry, or a data correction, these are the three contact paths we keep open. Pick the one that fits the urgency of your request.
Available directly from the account login page. For privacy questions tied to your OVO or DANA transaction records, live chat is the quickest path to a response.
For formal data requests or retention queries, email our support address from your registered account email. Include your account ID in the subject line.
Many record reviews and corrections do not need a support ticket at all. Check the transaction tab and profile settings in your dashboard first before reaching out.
Data security on balaxsix is built into the account layer, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to our Indonesia account holders.
Your account data is retained for the period required by applicable law in your eligible region. After that window closes, records are removed from active storage. The exact retention period for your account is shown in the data section of your profile settings.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences — for example, which game category you opened last. No third-party advertising cookies are placed without your consent. Cookie preferences are adjustable from your browser settings.
Login activity is monitored for patterns that fall outside your normal access path. If an unusual session is detected, you will see a notice in your account dashboard. We recommend reviewing your login history from the security tab if you share a device.
This policy is updated when our data handling practices change. The current version date is shown at the bottom of this page. To request a change or ask about an update, contact us through the policy email path listed in the support section above.
These are the questions we receive most often about how balaxsix handles personal data. If your question is not covered here, reach us through the live chat or policy email contact above.
We collect your registration details (name, email, contact information), the payment method you connect (OVO, DANA, or GoPay), login session data, and your in-lobby activity at the game-category level. We do not collect payment credentials directly — those stay with your wallet provider.
Yes. Log in and open the account dashboard. Your profile, linked payment methods, and full transaction history are visible there. For a complete data export or records beyond what the dashboard shows, submit a request via the policy email with your account ID included.
We do not sell personal data. Sharing occurs only where required by applicable law or to complete a payment transfer through OVO, DANA, or GoPay — and only the data the payment provider needs for that transaction. No individual profiling data is shared externally.
Retention periods follow the requirements of applicable law in your eligible region. The specific period for your account type is shown in the data section of your profile settings. After the retention window closes, records are removed from active storage.
Go to account settings to update contact details or your linked wallet. For transaction record errors — for example, a deposit showing the wrong amount — raise the issue through live chat with the transaction date and your linked OVO, DANA, or GoPay method so we can locate the log.
Your active profile is deactivated and removed from the live account system. Transaction records required by applicable law are retained for the legally mandated period, then deleted. You can request confirmation of deletion via the policy email after your account has been closed.